Billing FAQs

We partner with select employers and insurance carriers to offer care directly to their members. You can see the list of insurance plans we accept here.

A Health Connector can help answer your insurance questions during the consult or via live chat on our website.

We partner with select employers and insurance carriers to offer care directly to their members. You can see the list of insurance plans we accept here.

A Health Connector can help answer your insurance questions during the consult or via live chat on our website.. 

Insurance plan copayments vary depending on your specific plan. You can call the number on the back of your insurance card to verify your copayment rates.

In addition, as the emergency copayment waviers put into place due to the COVID-19 pandemic are expiring, please check with your insurance provider to learn more about the policies they may be changing as a result.

We accept all major credit cards.

The health coach will take your payment information during your consultation, when your initial appointment is booked. In order to connect with a provider, you must have a credit card on file to cover any copays or costs associated with your sessions. You will be billed per visit.

All patients with a Medicaid plan will not be required to have payment information on file. 

Still Have Questions?

Email billing@valerahealth.com